Terms and conditions.

The Kofuku Studio (OPC) Private Limited
Last updated: 12th February 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website and services of The Kofuku Studio (OPC) Private Limited (“The Kofuku Studio”, “we”, “us”, “our”).

By accessing our website, contacting us, booking an appointment, making a payment, or using our services, you agree to these Terms. If you do not agree, please do not use the Services.

1. About The Kofuku Studio

The Kofuku Studio (OPC) Private Limited is a wellness practice offering mental, performance, and holistic well-being services.

We operate from Mumbai, India, and provide services:

• In-person (where applicable)
• Online across India and internationally

2. Scope of Services

Our services may include (but are not limited to):

• Counselling psychology sessions
• Sport & performance psychology sessions
• Exercise psychology / well-being consultations
• Nutrition and lifestyle guidance
• Workshops, talks, and educational programs
• Yoga, movement, and fitness-related services (when offered)

All services are supportive and evidence-informed. Outcomes vary by individual and no specific result can be guaranteed.

3. Not Emergency Services

The Kofuku Studio is not a crisis or emergency service.

If you are in immediate danger or require urgent support, please contact:

• your local emergency number, or
• a nearby hospital, or
• a crisis helpline in your region.

4. Eligibility & Minors

  Adults

You must be legally capable of entering into an agreement to use our services.

  Minors (Under 18)

We may provide services to minors only when:

• a parent/guardian is involved in the onboarding process, and
• the parent/guardian provides written consent by signing the required consent form before services begin.

Parent/guardian consent may be collected in physical or digital form.

5. Booking & Communication

Appointments may be scheduled through:

• WhatsApp
• phone calls
• online booking systems (when available)

You are responsible for providing accurate contact details and responding to confirmations.

6. Fees, Payments & Payment Gateways

We accept payments via:

• cash
• UPI
• bank transfer (NEFT, IMPS)
• online payment gateways (when available)

In most cases, payment is required in advance to confirm your booking.

If and when online payment gateways are used, payments will be processed through third-party service providers. Your payment information will be handled by the payment provider in accordance with their own privacy and security policies. The Kofuku Studio does not store full card details or banking credentials.

7. Cancellation, Rescheduling & Refund Policy

Our policy is:

• Cancellation 24+ hours before the session: 100% refund
• Cancellation within 24 hours of the session: 50% refund
• No-show (not attending without notice): no refund

Refunds (where applicable) will be processed to the original payment method within a reasonable time.

8. Late Arrivals

If you arrive late, your session may still end at the originally scheduled time. The full session fee remains applicable.

9. Client Conduct & Professional Boundaries

To maintain a safe and respectful environment, you agree:

• not to record sessions without written consent
• not to engage in abusive, threatening, or inappropriate behaviour
• to respect professional boundaries and session structure

We reserve the right to discontinue services if safety, ethics, or boundaries are violated.

10. Online Sessions

For online sessions, you agree that:

• you will join from a private and safe space
• you will use stable internet where possible
• you understand that confidentiality may be affected by third-party platforms (e.g., WhatsApp, video platforms)

We take reasonable steps to maintain privacy, but we cannot guarantee perfect security for online communication.

11. Confidentiality & Its Limits

We handle client information with professional confidentiality.

However, confidentiality may be limited where disclosure is required or necessary, including:

• risk of serious harm to self or others
• legal requirements or court orders
• situations involving abuse/neglect where reporting may be required
• emergency intervention

Where possible and appropriate, we aim to discuss such situations with the client.

12. Health, Nutrition & Physical Activity Disclaimer

Any nutrition, lifestyle, yoga, movement, or fitness-related services offered by The Kofuku Studio are for general wellness support and educational purposes. 

These services:

• do not constitute medical advice
• do not replace diagnosis or treatment by a qualified doctor
• are not intended to treat, cure, or prevent any medical condition

If you have a medical condition, injury, or are pregnant, you should consult a doctor before participating in physical activity or making significant dietary changes.

Participation in yoga/movement/fitness services is at your own discretion and responsibility.

13. Intellectual Property

All website content, branding, and materials shared by The Kofuku Studio are our intellectual property unless otherwise stated.

You may not copy, reproduce, distribute, or commercially use our materials without written permission.

14. Professional Disclaimer

The Kofuku Studio does not provide:

• psychiatric treatment
• medical diagnosis
• medication services

If you require medical care, please consult a licensed doctor or psychiatrist.

15. Limitation of Liability

To the fullest extent permitted by law, The Kofuku Studio is not liable for indirect, incidental, or consequential damages arising from use of our services or website.

16. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra, India.

17. Contact

For bookings, support, or legal queries:

The Kofuku Studio (OPC) Private Limited
Mumbai, Maharashtra, India
Phone/WhatsApp: +91 9769589268
Email: rudra@thekofukustudio.com