Privacy Policy

The Kofuku Studio (OPC) Private Limited
Last updated: 12th February 2026

This Privacy Policy describes how The Kofuku Studio (OPC) Private Limited (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit our website, contact us, book a session, make a payment, use our services, or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as a client, prospective client, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal/regulatory obligations. We will post the revised Privacy Policy on our website and update the “Last updated” date.

2. How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information we collect depends on how you interact with us.

In addition to the uses set out below, we may use personal information to:

• communicate with you
• provide services
• comply with legal obligations
• enforce applicable terms
• protect client safety and our rights

3. What Personal Information We Collect

  a) Information We Collect Directly From You

Information you submit directly may include:

• Basic contact details (name, phone number, email, city/country)
• Booking details (session type, preferred date/time, online or in-person)
• Payment details (transaction reference, payment confirmation, invoices)
• Client support information (messages sent via WhatsApp/email, phone notes)
• Sensitive personal information voluntarily shared during sessions (including mental health, emotional well-being, lifestyle, performance, nutrition-related information, and relevant history)

You may choose not to provide certain information, but doing so may prevent you from accessing some Services.

  b) Information We Collect Automatically (Website Data)

If you visit our website, we may automatically collect Usage Data, including:

• device type
• browser type
• IP address
• pages visited
• time spent on the site
• referral sources

This information may be collected using cookies or similar technologies depending on your browser settings and the tools used on the website.

  c) Information We Obtain From Third Parties

We may obtain information about you from third parties, including vendors and service providers such as:

• payment processors and online payment gateway providers (when used)
• accounting, invoicing, and compliance service providers
• website hosting providers (if applicable)
• communication platforms (such as WhatsApp), where you initiate contact with us

Payment processors and online payment gateway providers (when used) may collect payment-related information including billing details and transaction identifiers to process payments. The Kofuku Studio typically receives only payment confirmation and transaction details needed for record-keeping.

4. How We Use Your Personal Information

We may use your personal information for:

  a) Providing Services

Including:

• scheduling and managing appointments
• delivering counselling, performance psychology, nutrition, and wellness services
• maintaining professional records
• issuing invoices and confirming payments

  b) Communication and Support

Including:

• responding to your queries
• sending session confirmations and reminders
• sharing session links or location details
• providing administrative support

  c) Payments and Accounting

Including:

• confirming payments
• maintaining transaction records
• meeting tax/accounting obligations

  d) Safety and Risk Management

Including:

• assessing risk of harm
• fulfilling ethical and legal duties
• emergency response when required

  e) Legal Compliance

Including compliance with applicable Indian laws (such as the Digital Personal Data Protection Act, where applicable) and lawful requests.

5. How We Disclose Personal Information

We do not sell your personal information.

We may disclose personal information only when necessary, including:

• to service providers who assist in operations (payment processing, website hosting, accounting)
• when required by law, court order, or lawful request
• when necessary to protect client safety or prevent harm
• with your consent (e.g., referral to another professional)

6. Confidentiality in Counselling and Psychological Services

We treat client information as confidential and handle it with professional care.

However, confidentiality may be limited where disclosure is required or necessary, including:

• risk of serious harm to self or others
• legal requirements or court orders
• abuse/neglect reporting where required
• emergency intervention

Where possible and appropriate, we aim to discuss such situations with the client.

7. Third Party Websites and Links

Our website may contain links to third-party websites or platforms. If you follow these links, you should review their privacy policies and terms. We are not responsible for third-party privacy practices.

8. Children’s Data

We may provide services to minors only with parent/guardian consent and required documentation.

If you believe a child has provided personal information without appropriate consent, please contact us.

9. Security and Retention of Your Information

We take reasonable steps to protect personal information. However, no security system is perfect.

We retain personal information only for as long as necessary for:

• providing services
• maintaining professional records
• legal, ethical, and compliance obligations

10. Your Rights and Choices

Depending on applicable law, you may have rights to:

• request access to your personal data
• request correction
• request deletion (subject to legal/professional retention obligations)
• withdraw consent where applicable

To exercise these rights, contact us using the details below.

11. International Users

We operate from India, but may provide services internationally (online). Your data may be processed using third-party platforms whose servers may be located outside India.

By using our Services, you acknowledge this possibility.

12. Contact

For privacy-related queries:

The Kofuku Studio (OPC) Private Limited
Mumbai, Maharashtra, India
Phone/WhatsApp: +91 9769589268
Email: rudra@thekofukustudio.com