Refund Policy.

The Kofuku Studio (OPC) Private Limited
Last updated: 12th February 2026

This Refund Policy applies to all services booked with The Kofuku Studio (OPC) Private Limited, including counselling, performance psychology, corporate/career counselling, nutrition, wellness, and fitness-related consultations.

1. Refund Eligibility:

• Cancellation 24 hours or more before the session: 100% refund
• Cancellation within 24 hours of the session: 50% refund
• No-show (not attending the session without prior notice): No refund
• Online Assessments: Payment is non-refundable once the booking is confirmed, even if the assessment is not undertaken

2. Rescheduling Policy:

• Standard Rescheduling: You may reschedule your session without additional charges, provided the request is made at least 24 hours before the scheduled start time
• Late Rescheduling: Rescheduling within 24 hours of your session will incur a 50% rescheduling fee to secure a new time slot
• Subject to Availability: All rescheduling is subject to practitioner availability. The Kofuku Studio is not liable if a specific preferred slot is unavailable

3. Payment & Third-Party Processing:

• Full Payment: Required at the time of booking
• Third-Party Gateways: The Kofuku Studio is not liable for transaction failures or delays caused by payment processors or bank servers
• Refund Method: Refunds will be processed to the original payment method within a reasonable timeframe

4. Promotions & Termination:

• Offers: Promotion codes cannot be combined; introductory offers apply to new users only
• Termination: If your access is suspended for policy violations, no refunds will be issued. Accessing services post-termination is considered trespassing

5. Contact

For refund-related queries:

The Kofuku Studio (OPC) Private Limited
Mumbai, Maharashtra, India
Phone/WhatsApp: +91 9769589268
Email: rudra@thekofukustudio.com